Overall Zappos has a 4.8 star rating based on 376 user reviews.
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LOVE THIS SITE
As a self confessed shoe freak...I can say there is no better selection online than Zappo's!
I have ordered from them for years and I am always amazed at the speed my new FAV pair arrives on my porch!!!
greatest customer service!
Zappos has the best costumer service! Their return and free shipping policies are unheard of any where else. Zappos has the best return policy.They give you 365 days(a whole year) to return an item if your not satisfied. You get the best costomer service along with the convenience of shopping in the comfort of your home. What more can you ask for...as a customer they make you feel like your #1.
Always satisfied
Each and every time I've ordered from Zappos I have had a very smooth tranaction. The shipping is fast and the items are very accurate.Also they have a very easy website to use.
Best Customer Service
When I call for returns Zappos is quick and no fuss. They have wonderful customer service!
zappo is the best
to begin with zappo is the best site to order off of for 1 they have all of the stylish brands 2 almost all shoes are on sale 3 they do not charge an arm and leg for shipping 4 it doesnt take forever to deliver and to end with they dont rip you off or ale fake items.
Gravis sneakers
I found a pair of Gravis sneakers at 9 PM for 17.99 and went ahead and ordered them. The next morning they were delivered at 10 AM.
Stuart Weitzman Shoe!
I have bought A Stuart Weitzman shoe from Zappos a while ago. I have never ever in my life seen such prompt delivery, GREAT service, nice customer service agents, clear site and all the rest!!!!
Zappos you truly are the best!!!!!!!!!
I love shopping at Zappos. i never regret it!!
SHOP WITH CONFIDENCE BY ZAPPOS!! NO WORRIES!!
Excellent Company!
I have ordered several pairs of shoes from Zappos and my experience has always been very good.
Prices are excellent and the shipping policy can't be beat.
speedy service
I ordered some dress shoes for my son from Zappos on Sunday and received them the next day - on a Monday! I can't say enough about the service, speed and selection. Zappos has it all!.
Ugg Boots
I ordered Ugg boots for my daughter for Xmas and they were too small and I was able to return them hassle free and no additional cost and had the new boots the next day!!!! Completely satisfied with the whole experience and it was the easiest return I've ever had!!!!!!!!
AQ first glance
I wish there was a selection mechanism for boot/shoe material (i.e., leather, suede).
I found everything else about the website helpful and clear, especially the close-up views. I LOVE the free return feature.
I wish there were easier to find promotional coupons on the web. For me, they are surprisingly motivational, even if it's only 5% off.
Free shipping!
Zappos has a great shoe inventory and a great shipping policy. I love them!
Great Selection
Great Selection, easy to navagate and if you need to return, it is very easy.
Love Zappos
I love the wonderful customer support that Zappos provides... such a wide selection of shoes and sizes, along with free shipping and free returns! AND you have a whole year to decide if you want to return it! This is the epitomy of good customer service, and the way every company should be!
Excellent Zappo Experience
Easy to navigate website. Good prices. Fantastic FREE delivery AND return (if necessary). How could you ask for more?!
Great Customer Service
Great return policy, no questions asked, fast shipping!
Refreshingly Easy
I am very impressed with Zappos. The site is very fast and easy to navigate. Important information is right there or just one click away. No clicking to find out exclusions in the fine print. There are none! I love the fact that return shipping is included and easy to use if needed. I like the way the shoes are displayed with many views right in front of you. I like the filters for most popular, or price etc.. Again only a few clicks and you are there. The reviews are helpful. 4 to 5 days standard shipping is great. They have a huge selection and inventory. What else is there? They have streamlined everything and the products are of good quality. I
Great Selection
While online shoe ordering may seem a little strange to those of us who like to try shoes on, Zappos.com eases those qualms with a full one year return policy that allows you to return the merchandise for whatever reason even as the commercials say if you are not emotionally ready for them. For my preference in shoes I have to shop online as nobody carries the oversized shoes I wear. Zappos.com makes it easy to narrow the selection down based on size, shoe type, color, and brand. When I bought from them the cost of my new shoes were less than half the cost of my old shoes that I had to buy in a shop that happened to carry my size. Their shipping policy is reasonable given the weight and size of their merchandise and you receive the shoes in their original box if that matters. Another advantage of shopping for shoes online is that you might be less tempted to spend money on the spur of the moment. Their website effectively organizes their products into categories, thus making it easy to navigate.
The Best and Only Way to Order not just shoes
I have been using Zappo's for shoes, for a few years. free shipping both ways, whish is great if you just can not decide between 2 or 3 different pairs
SO you can see and wear them inside of course make up your mind and easily sent the others back or better yet, like me keep all, loll
Now in the past few months have also purchased a handbag, their site is so easy to navigate and so user friendly just as great is their customer service.
Buy at Zappo's or spend days and gas shopping all over the place looking for what you want!
Every day they are adding new items, clothing, coats, so many different items, it has become my one stop shopping and sure beats going to the mall, and I can do it when ever i want , even at 2 am on a Sunday
Great online shopping at Zappos
Zappos is one of the best online shopping. Very courteous and helpful staff. Plus Zappos upgraded my order to next day shipping free! Not only that, but they have free return shipping---you can't beat that.
The best store!
We use Zappos for all of our shoe shopping. Its the best store with all the latest styles and the best prices. The return policy is excellent and very easy. We have been shopping at Zappos for years now and I recommend it to all of my friends!
easy! easy !easy!
Soooooo easy, great for a working mom>>>>>
Have ordered many shoes
It used to be that I could never find the special styles and sizes for my family. But when I discovered Zappos.com, all of that changed for the better... even better than I could imagine. In fact, I end up chosing a better pair of shoes than what I started looking for in the first place. It's fun, and the whole family is excited about the quality shoes that come straight to our door (free!). I couldn't have asked for more, so thank you Zappos!
great selection and free shipping
I love the wide variety of items on your website.
It is easy to navigate through your pages and
staff is very helpful and curteous. Plus you
have good sales. I especially like the free shipping to and from. I just wish there was a zappos store.
Fast & FREE SHIPPING A+++++ AWESOME
Love my new Dooney & Bourke
even on sale & less then ebay with free shipping!!
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