Overall Zappos has a 4.8 star rating based on 376 user reviews.
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Easy and fast return process
I never plan on returning items but we all know it happens when ordering on line. I have purchased boots and now sneakers with zappos. Both had to be exchanged because the first ones I selected did not have the right fit. All orders were upgraded to next day shipping for free and the exchange was processed quickly and accurately and free of charge. I can't say that about most places I order from. It was a great experience and I know that if it doesn't fit the way I want then I can have it taken care of. I love this site, just wish I would have found it sooner.
Great Service
I purchased a pair of Ugg boots from Zappos and they arrived within 2 days. The same pair of boots from Uggs.com were out of stock for 90 days but Zappos was in stock and shipped right out.
How much I love Zappos:)
I love Zappos because the prices are awesome and they offer free shipping! And last time I ordered from Zappos they automatically upgraded my shipping free of charge and I got my shoes within 48 hours! Also, I know that if I wanted to return anything it would be hassle free. I love you Zappos!
Fabulastic!
That's right...Fantastic and Fabulous are combined to describe my wonderful experience in ordering from Zappos! I have ordered now for a few years and the experience just keeps getting better and better! (Unlike my marriage!)...SOOOOOO if you want a heightened sense of euphoria without the hassle...buy from Zappos!!
Need shoes? Go to Zappos.com
Their website is so easy to use. You can select the color, heel height, style, etc. There are many options to choose from to help you find just the shoe you're looking for. And how can you beat free shipping on purchases and returns? Speedy delivery too.
Zappos id awesome!
Zappos does it all right the first time!
Great Service
I've been ordering from Zappos for a couple of years and have purchased many different types of shoes. I"ve never has any issues with my purchases or returns. I've also had my shipping upgraded for free too. And the great thing is, I never had to pay for shipping (on returns) or restocking fee! That's some pretty good customer service in my book!
amazing
Ive used zappos so many times to fill my need for way 2 many shoes THEIR AMAZING
Great service; great selection
I have used Zappos for years. I buy my shoes there as well as my children's. They have good prices, large variety and wonderful service. Prompt, fast, and always free delivery, and free returns if you make a mistake.
I highly recommend them.
Excellent Service & Products
There product line is enormous and the free shippong policy for purchase/return makes it the best place to shop online for shoes. They are so easy to do business with.
5/stars easily
Great Customer Service
The customer service was fast and efficient. Easier than getting in the car!
good pricing lots of variety
I really like the zappos site. I did feel a little disapointed that their are coupon and I didn't know what you would have to do to be a lucky customer to get that discount?!
Great
Love Zappos! I love the free shipping and the great return policy! The prices are fair especially when you consider there is no shipping or return charges. Great selection of shoes and quick delivery.
Impressive
Impressive range of shoes styles and sizes, especially comfortable shoes offered with fashionable looks.
Authentic Products Excellent Service
I just received my latest order from Zappos, my new short UGGS! I'm going back for another pair next paycheck! Awesome store! They answer any question honestly (becareful what you ask!)
Awesome
I have been a returnng customer since 2004. I love the variety, speed of shipment, ease of return. I always refer my family and friends to try the Zappos experience.
A Shoe Review for You...
I've been a customer at Zappos for over a year now and since then that's were I buy all of my shoes! The customer support is outstanding. They upgraded my account to VIP overnight shipping at no charge! The variety of shoes to choose from is endless... I was told I could save even more at their sister company 6pm and have ordered from them too. I am about ready to order some more shoes from your outstanding company, all I have to decide is what color I want, so hard to chose! In short,THANK YOU ZAPPOS!
Nukl Head Inc, a clothing line I'm starting that's why I match my shoes.
Honest prices, amazing delivery
Zappos is a no BS online store. I feel confident that they are giving me a good price, and I can always count on quick free delivery. They have the products that I want for me and my family. If I am at all unsatisfied with a purchase from Zappos, it is easy to return and exchange for other products. Zappos is first on my stop of online shopping, when searching for shoes, clothes, and other products that they offer.
Zappos.com
Love to order our shoes from Zappos.com. We found Earth brand shoes on your site a few years ago, & this is the only way we get our Earth shoes. Good sales & variety! Love the way the shipping is done. Earth brand is hard to find locally, so this was the best way for us to go! :)
I love ordering from Zappos!!!
I work and have two kids so I wind up doing a lot of my shopping on line. Zappos offers everything I need--a site that is easy to navigate, detailed product information, reviews from customers, good product displays, and a huge inventory. And then, of course, there are the good prices, free shipping, and easy returns. I just wish it were always so easy to order on line. If you're looking for a suggestion for improvement, sorry, I can't think of any.
Star Quality
Zappos is by far the easiest and fastest way to get whatever you need. The quality of their products are phenomenal along with the availability of the products for any gender or age of what is shoppped for. I have been shopping with zappos for a few years and customer service is the best. the integrity of the site and people working behind the scenes has proven to me to be the only online store to shop at. Thank you Zappos for being there even when I needed the product in a hurry. The return free shipping is amazing, not that I had to return everything, just ordered the wrong size. You can't beat the quality website and I give it a rating of 5 gold stars.
Service is the best fit!
6EE looks a lot like the box and trying to find attractive shoes that have support for a high arch makes it even more difficult.
Zappos allows me to shop through hundreds of brands and looks in my size. Then when I have them shipped it is free. Now if they don't fit, I just print a free return label and give them a simple reason. Once I accidently hit 10 instead of one and had to call customer service to stop the order. With a sense of humor they were happy to help me and all was well.
Great look, my size and perfect customer support!
I LOVE Zappos
I have been shopping at Zappos for many years,I really like the items that they have.
Great Stuff
They sell a quality product at one of the lowest prices, and they have the best selection of shoes on the web!
In Love With Zappos
Good prices. Free shipping both ways. Huge selection of WW widths! What's not to love?
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