Overall Best Buy has a 4.4 star rating based on 1534 user reviews.
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Great selection of DVD's and CD's
Great assortment of DVD's and CD's, both online and in the store. Included some great oldies that are not readily available. Also a great place to get gift cards for teenagers.
Service is unsurpassed!!!
I shop at Best Buy all the time. From TVs to Blue Ray Players, to XBox games and accessories, etc. Their customer service is fantastic. They have given me refunds on purchases, when the price goes down (within a reasonable amount of time). They bent over backwards when an expensive LCD TV I bought there went on the fritz (they ended up replacing it with a bigger model), and they are always helpful and friendly.
Good Wii Experience
I went in for a Wii Fit program for my husband. The sales person was very patient and helpful and the price was comparable to most other stores, with the exception of Sam's Club.He also took the time to suggest other Wii products for my teenage daughters. It was a good experience!
Easy Shopping Experience
Purchased Bluray dvd online and had a smooth and fast transaction both online and for in store pickup.
Highly recommended and would definitely shop again.
GOOD SERVICE
I LIKE THE SERVICE BUT SOMETIMES THE SALESPEOPLE DON'T PAY ATTENTION WHEN THE CUSTOMERS ARE LOOKING AROUND. I LIKE ALL THE MERCHANDISE YOU SELL. YOU HAVE ALL THE ELECTRONICS I NEED AND WANT AND I THE PRICES ARE DESCENT. THANK YOU.
Bought my first laptop from Best Buy
I recently bought my first laptop from Best Buy and the salesmen there were very helpful. I'm not a computer person and don't know much about them so all the information they supplied me with was very useful. They walked me through things step by step and showed me what the best computer would be for me and what I wanted to do with it. I would recommend Best Buy to anyone else who wants decent information about what they want to buy.
For best offers on top mp3 players
I have been buying my mp3 players in best buy for the last 5 years. It is having the new models all the time with reasonable prices. And the best thing I like about best buy is the technical support they give to the customers. The employees are well trained to answer our technical questions about the products. I bought sony walkman w series mp3 player with a suggestion from one of the employee. It is a fantastic product with with great sound quality for a reasonable price.
Rewards
I have bought so much stuff from Best Buy, and it's great to know you are going to get some of that back in rewards coupons. It's a great program for some good incentives.
Knowledgeable & Friendly
Recenty my husband and I were searching for a flat screen television. We visted all the main stores that we usually buy large purchases from, but the sales people could not answer our questions. In fact one store that we visited, it took us 20 minutes to each find someone to ask questions on two products. Then each told us reasons why we shouldn't purchase either of the two televisions. We thought we gave up, but decided to test out Best Buy. We were amazed at the Customer Service we received upon entering the television department. Then, we were astounded by the level of knowledge the sales individual provided us. Needless to say, we purchased our Television at Best Buy. In fact, we were so impressed, that upon deciding we needed a new laptop and netbook for the family, we went straight back to Best Buy and made our purchases within 30 minutes. So convenient when you have 3 children anxious to get on their new computers.
Thanks to the Vallejo store for the knowledgable staff, great customer service and saving us valuable time with our second major purchase.
Awesome product & price
I recently purchased a refurbished wireless I Symphony Stereo w IPod dock for my store from Best Buy.com
I am thrilled with the product, and the buying experience was easy as well. Great web site, lots of information regarding my purchase and speedy delivery.
Earlier last year when I purchased an in store item that turned out to be defective my return was painless.
The only con I find with Best Buy was that at times availability is low on certain products.
Love Me Some Best Buy
I shop Best Buy about once a week! We buy everything from appliances to video games to cd's at Best Buy. The thing I like the most is that they always have what I'm looking for, and if I can't find it myself, one of the sales associates is always close by and willing to help. I once had a young man spend about thirty minutes helping me decide on speakers for my son's car. He was very well-informed and courteous. I would highly recommend Best Buy to anyone.
Great deals
I buy all of my electronics from Best buy, I am a rewards customer, and it is an excellent deal.
I like the idea of trading in best buy equipment.
I have been very pleae with the service.
Geek squad service
I have used the Geek squad service 3 seperate times. Although at times I felt they talked down to me they always ended up fixing the problem I had. One of those times they did loose all of the data on my harddrive and because I did not pay them to recover it before they did not. I think for the price they charge if they work on your computer they should automatically do there utmost to enusre you do not loose any data.
Overall there prices are steep I think they do good work.
The prices are what keeps me from referring friends though.
Helping me with the laptops
when i went recently to try and compare mini laptop at best buy the service was really great. the lady helped me figure out the differences between the different models. i really did have a great experiance.
service
I have always been able to get the help I need at Best Buy stores!
BestBuy.com
I think that the website is user friendly but I think that BestBuy can update the store availability function more frequently to accurately show the true count in the store.
Samsung Flat Screen TV
So thrilled with the easy of dealing with Best Buy when ordering my new TV, the customer service, and the extreme easy of assembly when I got it home. I'll always get my electronics here. Thanks, Best Buy.
Beware of Laptop Optimization
I recently bought a cheap laptop for just light duty computer work such as email, surfing, word processing and excel work. The laptop that I bought has a tag price of $349 clearly labeled on the shelf. I was satisfied with the features for the price so I grabbed the box and went to the check out register. After the cashier rang my purchase, my bill was almost $500 so I asked why is it so? The cashier told me that the laptop that I have gotten has been optimized by Geek Squad to ensure peak performance. I told the cashier that I didn't ask it to be optimized because I could have done that myself. I went and complained to the manager, so he says, and he passed me to another supervisor of that department. The department supervisor said he can't do anything and I have to talk to a manager. I was passed around a few times and I told them that this is a scam because all the laptops that I checked on the shelves were already optimized and has a small Geek Squad sticker. It was eventually refunded to me after arguing and not leaving the store until it was resolved. Do not pay for optimization unless you really asked for it because it is a scam to make it seem like you have to pay for optimization because they already did it without your consent.
Best Buy
Best Buy It's a great place to shop.
Poor organization
I bought a videogame at Best Buy for a Christmas present for my godson. I ordered online, using the "pickup in store" option. Well, when I got to the store, instead of the Spongebob videogame I was expecting, they handing me a copy of the newest Barbie game--not exactly a nine-year-old boy's dream gift. When I pointed out the mistake the associate helping me was very apologetic, but informed me that unfortunately they were currently sold out of the Spongebob game. They offered to refund my money, but that would have left me with two days to find a present for my godson. It was until I suggested it that they called another store to see if they had one in stock. Once they found another copy they offered to have it shipped directly to my home for free, but, since the store was close by I simply picked it up--I didn't want to open the package and be hit with another surprise. In the end everything worked out fine. I even got a 20% off "courtesy coupon" in the mail a few weeks later. Great people and I love the prices and selection, but they need to have better organization between their store and website.
Best Buy is the Bset Store!
I know taht I can always count on Best Buy for high quality customer service, EVERY TIME!
I currently bought a new cell phone and the young man working was extremely helpful. He took his time and explained what each feature did, which phone would work best for me and my lifestyle.
I ended up saving tons of money going through Best Buy. I feel secure in my purchase because of the protection plan I bought to go along with it.
Best Buy will replace the broken product every time!
My family and I will never buy electronics from any other store! We love it!
Awsome
Best buys customer service is remarkable and products are top line but very inexpensive. I have gone to best buy many times and have always found the most inexpensive product there. If something was 20$ at another place it was half the price here. I always recommend best buy to my friends, go there and you'll be satisfied!
It rocks! The customer service is remarcable! The prices are very low and the products top of the line! The plasmas and computers rock. Computer monitors rock and are cheap. You are always helped by employees when you need it.
the Best
Best buy is symply the best way to get electronics you need especialy computer and TV ...
Best Buy Review
I think that best buy has a good enviroment. it has all the electronic appliances i need.
They have amazing service and great electronics. Their the place get ipods and ps3s. Great price and service. My friend buys most of his electronics from there cuz because of the low prices.
They have many cool things for sale. I'm buying a 120 GB PS3 there for my bday.
would recommend bestbuy
best buy has really good deals instore and online. we got a really good deal on our first tv and our tv stand there. would recommend searching their site on a regular basis.
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