Best Buy Reviews

Their daily deals tend to be really good discounts.

Great Phones Great prices.

Just purchased a Samsung tablet from you all and had excellent service!

like my gps works welland update fast

Went to Best Buy to buy laptop computer and not only did I find good deal I also get good support from the sales person. Good job!

When I recently visited a Best Buy store, I was quickly attended to. Furthermore, I had a ton of questions regarding phone contracts and cellphones, all of which were answered promptly and kindly. A+

Best buy has a great customer service and good deals .

Walked in and asked for in-store pick up. I was out of the store paid and wrapped up in less than 10 Minutes. I have now a new vision on what Best Buy is all about.

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Severall months ago i called two different stores in the Charleston,S,C. area. On both occasions i waited on hold to speak to a sales associate for a minimum of over 5 mins. I tried this once on a Saturday and once on a weekday. I realize payroll is a major expense but customer service should be treated as a major cost of doing business. After being placed on hold both times I hung up and called your competion. Luckily in this case I did not make a purchase since i was searching for a discontinued item. I am not one to complain very much but I am sure this practice was not a coincidence. Telephones are not the primary source of customer inquiries as they once were but still a part of doing business. Please don't feel that I'm singling your company out because apparently it's a major problem with many other major retail companies. For example the same thing happened when I called Dilliards Dept store. The difference was that I was able to speak to an actual person quicker but still remained on hold an unacceptable long period of time with the result of hanging up after 10 mins. On that occasion I did make a purchase and Dillards lost that sale, their competition did make the sale simply because they answered the phone. Today I am faced with a situation where I HAVE to buy from Best Buy because I have a couple hundred dollars worth of gift cards. I recieved these from work by selling wholesale product over the telephone. I have researched and decided on the Samsung 10.1 Tab 2 as my choice to purchase. In this case I will not need to contact the store since I am simply going over and purchasing this afternoon from one of the local stores.

Please take this message as constuctive criticism because you have excellent products, stores and other areas as well. Thanks for your time.

Mike Lamm

Love best buy, always clean, staff is friendly and has what I need in stock!

Best Buy is a great place to shop around and the workers are very friendly and courteous too.

In the last three years, we have bought 4 tv's from Best Buy. We are close to a store but we usually buy online because of the free shipping offers. We ahve never had a problem returning an item if necessary at the store which makes it easier than Amazon if there is a problem. And sometimes the problem is a technical one which someone at Best Buy can usually walk you through the problem. I don't find cheaper prices generally than Best Buy and the nearby available store it like a back up to you purchase.

I have shopped for various large ticket electronic items and Best Buy far surpases my expectations in getting help that I trust, based on product knowledge and expertise rather than just pushing the hot value or highest ticket item.

Thanks, Best Buy

Best buy is a wonderful place to get new technology I suggest them to anyone looking for an upgrade!

16 gig samsung flash drive is not 8.99. comes up as 27.00 false claim

The staff are always ready to assist and if they don't know the answer to your question they will find someone who does.

i went in to find head phones and it took me a half hour and i culd not find aney store enployes to ask

they have it all at great prices

good

helpful

Everybody was very kind and helpful

Best prices for black friday! user friendly websites and dont have to go in the store on black friday with great deals online. the over

i had a very good experience purchasing a laptop from your company