Overall Dell has a 4.3 star rating based on 211 user reviews.
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Dell quality & customer care
I love my Dell laptop, and have no hangups about ordering my next desktop computer from them! I love being able to customize my system to exactly what I need and want. The customer service for Sales and general questions is OK, but technical support (i.e. what you get AFTER you buy) is very obviously outsourced, and I have had definite and extreme issues with language barriers! Also the online chat is REALLY slow sometimes! But convenient overall. Overall I am pleased and will continue to shop with Dell!
Computer doesnt last
I purchased an XPS 1530 a few years ago and since then had to replace mother board, sound card, fingerprint scanner and hard drive. I continuously seem to have problems with my computer. Although all of these problems were covered by the warranty so I am still pleased with choosing dell.
Good equipment; lacking good technical support
I am very pleased with the eqipment i received from dell. The only problem is the technical is not so great. If your warranty has expired by a day don't expect to get any help or even get through to anyone. Other than that, their machines hold up well.
Great Service!
I have purchased many systems through dell and have always been satisfied with the PC i get. Would not buy from any other company.
Dell Discounts Expire Unexpectedly
I have been shopping for a Dell Inspiron 15 Laptop since before Christmas and have seen prices for the T4300, 320 GB, 4 GB RAM range from a low of $479 to a high on Dell's website of over $600. It makes it difficult to purchase a laptop when you become concerned that you haven't found the best price. Add to that the possibility that discount codes and coupons have either been redeemed too many times or expired prematurely and the whole process becomes infuriating.
DELL is the Best Computers Company Existing
In my short life experience, Dell had demonstrated to be one of the best, but surely the best, company bringing enterprise and personal computing products and services.
They have high quality products.
The best warranty and service in the marked.
OneCare warranty is heaven....
Personally I only buy dell computers.
Shady Business Practices
Dell computers are not bad. Dell has established partnerships with many different manufacturers to get customers decent laptops and desktops at a low price, and for that I applaud them. They, along with HP, essentially control the government market for computers, which means they'll always have high-volume customers.
However, the way Dell operates in their large business and government market is appalling. Dell boasts all the time about promoting small businesses and subcontracting, but the way they go about it is disgraceful. First, Dell will bid against their own resellers on projects and undercut the people that they're supposed to be distributing their products to. They are extremely selective about who they allow to distribute their products, so business concerns they do distribute to can't receive outside competition. Also, if you DO sell Dell products, you generally have to go straight through Dell to purchase the products for your customer, as they only distribute a small amount of their products to major-channel distributors. Then, when you do go through Dell, unless you're one of the few protected businesses mentioned above, their own sales team goes after your customers and undercuts you on price. How is this ethical?
Plus, because Dell uses customized motherboards and hardware set-ups, it's hard to customize or upgrade a system after purchasing it without going directly through Dell to buy the peripherals, and they are generally VERY overpriced on peripherals (to make up for their computer prices). There are 3rd party options available for batteries and memory, but if I want to install a second PCMIA slot (or just replace the one that died without warning right after my warranty expired), or a new sound card, or a new optical drive, it's almost impossible to do it without buying the equipment from Dell. No other computer company does this. Dell suckers people in to buying cheap computers from them, and then leaves them no other option but to keep buying from them as long as you still use the computer.
My Favorite Computer
I take my computer everywhere: school, trips, vacations. It's survived being put in all kinds of bags, backpacks, and carrying cases, some with very little protection, and it still works great. After all the time I've had it, when it finally comes time for another one I plan to get another Dell. I would definitely recommend Dell.
Dell = Reliability
I've owned the same Latitude D600 for about 7 years and it still runs without a hitch. It's even survived a 4 foot drop to the floor without missing a beat. I haven't even considered replacing it until this year and their current deals can't be beat.
very good
I have a dell Latitude D610 lap top- love it. I bought it used and it has given me no troubles. i am wireless. it is reliable.. no complaints.
I love dell
I love having a dell. And theyre customer service is awesome!
Good Dell
I must say that I never had a Dell before this year. A friend recommended that I get one and I did and I have NO regrets. i ABSOLUTLY LOVE my computer and I really love Dells customer service. you can chat live with someone that can help you with any question you might have. Its great!
Excellent ****
Just bought an Inspiron 15 thru the Dell website and it was quick and easy with shipping in 10 days!
Excellent buy and just what I was looking for!
dell makes it happen
Opening up a small business is exciting but also stressful. After a couple of weeks into our business, we kept having problems with our computers: this computer is not compatible with that computer, the network doesnt recognize the two computers, theres not enough ram or memory on the computers to hold all the drivers of our $15,000 printers. Finally we decided to start new and after talking to a DELL rep, we decided to go and purchase all new DELL pc for our business, because of the new software and current updates, we find ourselves opening up within less than a week.There were no compatibility problems with the computers and all the drivers we need ran smoothly. With the sleek style and contemporary design, we can call our self a business. Also with the prices we got them for we were able to spend the extra money on marketing and help the business flourish. Who would have thought, a great product, a great price, and a great stress reliever all in one. Thanks again....DELL makes it happen!
Dell is taking over the business community
I have now worked with a Dell laptop for more than 5 years. They are usually workhorses and I have had very few problems with them. I am currently working on a Latitude D630 that has definitely seen better days. The screens seem to be the first thing to go. I have had at least 3 screen replacements over on 4 different machines. All in all however, the laptops are sturdy and a good value for the price.
I wish that the business machines took a que from the Home side and incorporated a little more flash in the design. As business and pleasure blend more and more... it would be nice to have a few more of the bells and whistles in the business models. I am definitely going for a souped up XPS or Studio model that can serve dual purpose for business and pleasure.
Thanks Dell!
service from dell
i purchased a computer from dell and then had 6 family members to purchase one and then i returned to purchase another one and they couldn't even give me a special discount on the one i wanted to purchase even after i had sold that many for them and i thought that was not good of them then after i was told a price i told her that i would get back with her and then later that day i called her to place the order and they would not let me have it for the price she had given me
I have a DELL Desktop
I bought it secondhand and it works and looks beautiful. I would but another one in a heartbeat and I'm currently looking for a good price on a notebook.
Most reliable laptops of all
Dell has the best configuration and most reliable laptops compared to other brands.I've tried all other laptops and noticed that dell is the only laptop that worked well beyond its warranty period and performed well.
Dell is great!
I have recently used the dell on call. And they helped me greatly! Much appreciated!
dell rox
very user friendly
FOR HIGH PERFORMANCE AND RELIBITIY DELL IS THE WAY TO GO!!
I love DELL laptops! There are a lot of great styles, designs, and each one you have the ability to add features, and tools to meet your performance needs. I also like the payment options offered, and with Dell credit, make monthly payments more affordable. I am an Administrator; I work with IT personnel daily. For me especially and most of my co-workers we prefer Dell products for the high performance, the readability, durability, and being the laptop best suited to comply with the daily requirements and demands of personnel using it personally as well as professionally. I enjoy the various DELL laptops, the company uses, but my favorite is the XPS. I purchased one for my husband for Christmas a couple of years ago. I am spoiled by the high definition 21' screen, the full keyboard, the quality stereo sound from the speakers, and how easy the mouse pad is for operation. After all the options I added, the total amounted to more than I wanted to spend, but my husband is worth it so I thought it as a good investment. I felt even better about the purchase when I added the low jack and the 3 year maintenance package. The upgraded system allows him to play any games on it, and not have to worry the processor being fast enough to support the games. The High definition screen and blue ray allows him to watch movies with the same quality you see in movie theaters. WOW! When games are played on it the picture quality and sound are incredible. My only regret with the laptop, due to the cost I did not install the gaming system and now you would have to send the computer back for it to become upgraded and it's too expensive for me to do. I talked my sister into getting a Dell XPS and she loves it! For my sister to stop buying Sony products, is amazing, however when I told her about all the features on my husband's computer she had to have one. She could not afford to get one with all the options I had customized, and remain within her budget, but that is another great thing about DELL, the ability to customize. My sister could select the standard models, or she could upgrade, and there were various selections and new laptops covers for personalization. She is very happy with the custom design she was able to get. The Dell I used is supplied by the company. It’s a wireless model, with all the programs, the speed is great, the quality is good and it has enough ports on it to my IPOD, hook up external keyboard, good quality speakers installed to and listen to the required company, I also enjoy the ease of the key board, HP's has the delete button is the far right corner of the keyboard. I do not find that as practical in an admin field typing as much as required for my job. People that complain about their laptops, I always tell them how reliable DELLS are. In addition, I enjoy the DELL technical support available when you have problems with the maintenance plan, I have to use it also in the past (due to my errors) but the DELL techs were knowledgably, nice, and would come to the office to repair or replace equipment parts.
I would love to own my own personal DELL!
hand down, the best laptop of the season
I just received my Studio XPS 16 (Dell SXPS 16
i7-820QM|6GB DDR3-1.333GHz|4670 1GB|16" RGBLED|256GB SSD|DVD+/-RW + Blu-ray|Intel 5300 (A/B/G/N)|Bluetooth 370|2-year Warranty + 2-year Accidental + 1-year LoJack|Windows 7 Ultimate). The delivery was quick - 2 days flat. I have been amazed by the performance; top notch grafics, great for gaming, and because of 7200 rpm drive, fetching of docs is a breeze. It gets a bit warm when running resource hungry games, but overall cooling is not bad. All in all, a great buy.
Dell dominates my pc brigade
My business, a dental office, has a dozen workstations-most of which are from Dell. We also have several Dell laptops and desktops at home. Whenever I need a new computer, I always look to Dell first and usually no further. This happens to be the case as I am writing this review. One of my locally assembled workstations has died and I am considering an Optiplex as a replacement. Besides the top-notch quality, tech support is so easy its almost hard to believe.
I buy nothing but Dell!!!
I am a business owner and I will buy nothing but Dell products!!!!! My nephew is wanting a new computer, but unfortuanetly my sister lost her job last year and can't afford to buy him one, so I would love to be able to give him this computer if I win it. Dell computers are very reliable and I would not purchase any other type of computer.
Dell Printer V305
upside: compact, wireless, priced well.. works wonderful.Ink (as all are expesive) is cheaper than most.
down side: wastes to much ink without prompting.
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